Bridgewood was created by people who believe in providing long term support to individuals and families who are struggling with their financial situation. We are passionate about delivering a great service – which means giving good advice, offering the best financial solutions, and helping you make the most of your financial situation.
Debt situations are often complicated, and in our opinion it can take time to identify the best long term debt solution. Many debt solutions will take up to 5 or even 10 years to complete, so it is important to get things right up front. That is why at Bridgewood we see good debt advice as a 4 to 5 month customer journey, not just an initial debt advice telephone conversation.
As we support you on this journey we will seek to find ways to help you reduce your household bills, maximise your income and control your finances - enabling you to repay your debts sooner and move forward to a life with complete financial freedom.
Our aim is to put you back in control of your finances, giving you the confidence to move forward to a life with financial freedom.
In delivering our services to customers we believe it is really important to build a strong one-to-one relationship with them. That is why from the moment you first speak to Bridgewood we will provide you with a Personal Financial Consultant – these are specially trained and experienced advisors who will spend as much time as is necessary to understand your debt situation and provide you with the advice and support you need.
When you choose one of our debt solutions, such as an IVA or a Debt Management Plan for example, the solution will be delivered by specialists in that area. However you will always maintain a relationship with your Personal Financial Consultant who is there to provide you with additional support throughout your journey.
The Bridgewood team have very good and close working relationships with the creditor community, having spent many years working with, and sometimes for, a number of the UK’s banks and credit card companies. These relationships can be of great benefit in ensuring that the solution we propose to your creditors on your behalf is responded to quickly and in an appropriate manner.
The debt advice we offer is free, confidential and without obligation. Where an ongoing service is provided (for example an IVA or a Debt Management Plan) fees will be payable and are taken out of the payment contributions made to creditors.
At Bridgewood we pride ourselves on being able to offer fees that are amongst the lowest in the industry, because that way you will be able to repay your debts sooner and your creditors will get a fair deal too. For example our Debt Management set-up fee is just one month’s repayment contribution, and the ongoing monthly management fee is only 15%. Many companies charge a set-up fee that is twice or even three times this amount, though they might not tell you this up front.
At Bridgewood we believe in openness and transparency, which is why all our fees are detailed on the website (simply go to the FAQ section for each solution) and are clearly explained early on in the process.